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Managing Difficult Conversations
Successfully prepare for and manage difficult conversations in a way that produces positive outcomes for all parties involved. Difficult conversations are sometimes easier to avoid because of the uncertainty involved in how to confidently lead a difficult conversation. Whether informing a client the project is late and over budget, or presiding over an unsatisfactory performance review — difficult conversations are inevitable and necessary. In fact, difficult conversations appear in all domains of life: work relationships, leadership roles, and personal relationships. Understanding how to have a difficult conversation is a core competency for organizational and personal success. These conversations provide opportunity to create new, effective ways to attain goals and enhance relationships.
Managing Difficult ConversationsDate and Time
Wednesday Jan 27, 2021 Thursday Jan 28, 2021
Delivered virtually on January 27-28, 2020 from 1:00 pm - 4:30 pm.
Location
Gardiner Centre's Virtual Classroom
Fees/Admission
$430 +HST
Contact Information
Grace Duncan
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Business Truth & Reconciliation
The Atlantic Chamber of Commerce takes proactive steps to promote reconciliation and respect for Indigenous rights within the corporate sector. In response to the Truth and Reconciliation Commission's Call to Action 92, the Chamber urges its members to embrace the United Nations Declaration on the Rights of Indigenous Peoples as a guiding framework.
Recognizing the importance of education, the Chamber encourages businesses to provide comprehensive training for management and staff on the history of Indigenous peoples, including the legacy of residential schools, Indigenous rights, and Aboriginal-Crown relations. Emphasizing intercultural competency, conflict resolution, and anti-racism, these efforts aim to foster a more inclusive and harmonious corporate environment rooted in mutual understanding and respect.
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